Energy Assistance

The Low Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income households with winter heating. Services under this program are provided in Daviess, Greene, Knox and Sullivan Counties.

Downloadable Forms

2025 Season Timeline

The ’24-’25 season begins November 1, 2024. Applications will be mailed to previous seasons’ clients and will be available to the public on October 1, 2024. While our offices are closed to the public, you may contact us by phone, e-mail, or fax. See the Client Services page for other services and resources.


To apply online, go to the EAP Connect Portal and register. You are required to upload documents to complete an online application. Please watch the following videos for instructions.


Phone Assistance

M - TH 8 AM - 4:30 PM

Closed Daily 12 PM - 1 PM for Lunch

Phone: 812-882-7927, ext 2

Fax: 812-882-7982

Email: eap@pacecaa.org


Applications and Drop Boxes are available at the following locations, and most local libraries:

Knox County:

525 N 4th St
Vincennes, IN 47591

Daviess County:

2103 Cosby Road
Washington, IN 47501

Greene County:

11 7th St NW
Linton, IN 47441

Sullivan County:

1120 Section St
Sullivan, IN 47882


In Person Application Assistance Opportunities:

How does this program help?

Benefits to household and community:

  • Reduces the risks associated with the use of unsafe heating methods and exposure to extreme temperatures.

  • Provides eligible households with a one-time payment to the energy provider(s).

  • Provides energy savings education to help reduce energy burden.

  • Reduces cases of homelessness and lowers the demand for public assistance.

  • Contributes to job creation by supporting local service providers.

  • Provides referral information to clients seeking other assistance in our communities.

Who Qualifies for LIHEAP?

45% to 60% of SMI

One Month | Three Months | Household Size

$2,686 / $8,059/ 1

$3,513/ $10,539/ 2

$4,339 / $13,018/ 3

$5,166 / $15,498/ 4

$5,992 / $17,978/ 5

$6,819 / $20,458/ 6

$6,974 / $20,923/ 7

$7,129 / $21,388/ 8

How are Benefits Determined?

The amount of assistance a household receives is based on a point system. Points are earned based on the number of members, total income, dwelling type, heat source, and at-risk factors (elderly, veteran, disabled and age of children). Households can earn up to 25 points, with each point equating to $25 toward their primary heat source. Households may also receive up to $100 towards their electricity source. All benefits are awarded one-time.

What is the Energy Assistance Application Process?

Applications are available any of the 4 locations listed on this page, may be printed from this page, and are available at most libraries. You can also apply on-line via the EAP Connect Portal. Applications can be mailed to you upon request.

Applications may be submitted by using any of the drop boxes at our 4 locations, may be submitted from most local libraries, or may be faxed or e-mailed to the addresses listed on this page.

Households in danger of immediate disconnection, whose utility has already been shut off, or are below 25% in fuel must submit a complete application to our office as soon as possible. We have 10 days to process complete applications in crisis.

Applications are processed in the order received. If your application is incomplete, a letter will be mailed to you upon receipt outlining what is necessary for submission. It may take up to 55 days to process an application.

It may take up to 55 days to process an application.

Energy Education

We provide energy education to applicants detailing ways to reduce energy consumption in their homes and decrease their energy costs. When funding is available, energy kits are provided free of charge to eligible household.

How can I Help?

Contributions are greatly appreciated.

EAP Statistics

Appeal Rights Appeals Process:

If you do not agree with the benefit determination, you may submit a written appeal to our agency to formally request a review of your application file. All appeals must be submitted in writing and are due within thirty (30) days of this notification letter. Please submit your appeal request to the following address:

Pace Community Action Agency, Inc.
525 North 4th Street
Vincennes, IN 47591
Attn: EAP Appeals

Our agency’s official response to all appeals will be issued in writing within fourteen (14) days of receipt. If your appeal is not resolved to your satisfaction, you will then have the opportunity to appeal to the State of Indiana.

Energy Savings Resources

Brochures

CenterPoint Fall Turn On

CenterPoint is offering crisis/hardship assistance through our Fall Turn On program - to income eligible customers

(who heat with natural gas and currently have inactive gas service/disconnected). The program began October 8th and will be available until funds are depleted.

Customers should call CenterPoint Customer Service at:

1-800-227-1376